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Customer's Satisfaction is Our Deal

A satisfied customer is one who will continue to buy from you, seldom shop around, refer other customers and in general be a superstar advocate for your business.

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Competitive Price and High Quality Service

The right outcomes depend on continuous rigor in governance, models, and processes across the finance function.

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Reliability

The Reliability factor of Logistics Service Quality is quantified by several criteria which assess the performance of sales staff.

Who We Are

ABOUT PT. Sahabat Pacific Trans Surabaya

PT. Sahabat Pacific Trans is Freight Forwarding, EMKL and Trucking company who have experiences more than 10 years and runs on both export and import business. PT. Sahabat Pacific Trans has an excellent professional reputation because we have more agency network throughout the world and PT.Sahabat Pacific Trans is represented in all the main areas in the dynamic world of shipping and logistics. Headquartered in Surabaya, our company has been the chosen logistics partner for many manufacturers and infrastructure projects that have spearheaded Indonesia’s economy throughout the years. Our strength is drawn upon members of diverse talents and experiences. We work like a family bound by good values and a common goal.

Ability to handle high volume Higher assurance that there won’t be system issue during high volume season. The ability to handle high volume also means less paperwork, less errors, more up-time and faster processing (less delays). This also means that everything that is submitted will go through and be processed without any drop-offs. It is also imperative that we have our own fleet of vehicles, licenses and technological systems. A large degree of control and support is our basis of your seamless experience.

We believe in continuous improvement as part of our service commitment to you.

Goals

01

Shorten processing time

Efficient processing of low-value shipments.

02

Improve interagency communication

More readily connect and pull data to and from US Customs.

03

Improve
security

Identify higher risk shipments to increase security.

04

Decrease costs

Reduce costs with accurate and timely information.

05

Improve efficiency

Digital submission of all parties for clearance and screening; reduces mandatory data screening

Main Services

With all of this expertise and capability comes an unrivalled commitment to customer service. We will work hard to understand your needs in order to develop a productive, long-term partnership.

Specialist Door to Door Sea

We are continually focused on developing technology solutions adapted to our client's needs.

EMKL

Regular and frequent monitoring from the receipt of the loaded container to final destination.

Freight Forwarding

We work with most types of dry cargo, from valuable cargo to the most dangerous requiring care.

Trucking

We work with most types of dry cargo, from valuable cargo to the most dangerous requiring care.

Undername Export

We work with most types of dry cargo, from valuable cargo to the most dangerous requiring care.

Any Export requirement document

We work with most types of dry cargo, from valuable cargo to the most dangerous requiring care.